Terms and Conditions

Last Updated: December 12, 2025

1. Acceptance of Terms

By accessing and using the Shave and Shape Men Salon website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

2. Appointment Booking

Booking Process:

  • Appointments can be booked through our website form, which redirects to WhatsApp
  • All appointments are subject to availability and confirmation
  • We reserve the right to decline or reschedule appointments
  • Confirmation will be sent via WhatsApp or phone

Cancellation Policy:

  • Cancellations must be made at least 2 hours before the appointment
  • Please contact us via WhatsApp or phone to cancel
  • Repeated no-shows may result in booking restrictions
  • Late arrivals (15+ minutes) may result in reduced service time or rescheduling

3. Services

Service Quality:

  • All services are performed by licensed professionals
  • Service times are approximate and may vary
  • We strive to meet your expectations but cannot guarantee specific results
  • Any concerns should be raised immediately during or after service

Client Responsibilities:

  • Inform us of any allergies, skin conditions, or medical concerns
  • Arrive on time for your appointment
  • Provide accurate contact information
  • Follow any pre-service or post-service instructions

4. Pricing and Payment

Prices:

  • All prices are in AED unless otherwise stated
  • Prices are subject to change without notice
  • Special package prices are valid for the listed services only
  • Promotional offers have specific terms and expiration dates

Payment:

  • Payment is due at the time of service
  • We accept cash and card payments
  • Gratuities are appreciated but not mandatory

5. Health and Safety

We maintain the highest standards of hygiene and safety:

  • All tools and equipment are sanitized between clients
  • Single-use items are disposed of properly
  • Staff follow health and safety protocols
  • The salon is cleaned and maintained regularly
  • Clients with contagious conditions may be asked to reschedule

6. Liability

Service Liability:

  • We are not liable for allergic reactions not disclosed prior to service
  • We are not responsible for personal items left on premises
  • Services are performed at client's own risk if medical concerns are not disclosed

Website Liability:

  • Website content is for informational purposes only
  • We strive for accuracy but do not guarantee error-free content
  • External links are provided for convenience; we are not responsible for third-party content

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Shave and Shape Men Salon or its content suppliers and is protected by copyright laws. Unauthorized use is prohibited.

8. Photography and Media

By receiving services, you consent to photography for record-keeping purposes. If you do not wish to be included in promotional materials or social media, please inform us in writing.

9. Age Restrictions

Clients under 18 must be accompanied by a parent or legal guardian for certain services. The guardian must provide consent before service begins.

10. Dispute Resolution

If you have any concerns or complaints:

  • Please speak with the manager immediately
  • Contact us via WhatsApp or phone within 7 days
  • We will work to resolve issues fairly and promptly
  • Legal disputes are subject to the jurisdiction of Abu Dhabi courts

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this website. Continued use of our services constitutes acceptance of modified terms.

12. Contact Information

For questions about these Terms and Conditions:

  • Business Name: Shave and Shape Men Salon
  • Address: Shop 3.8 - Plot No.6, Musaffah - M45, Abu Dhabi
  • Phone: 02 635 5727 / 050 149 0016
  • WhatsApp: +971 50 149 0016
  • Email: info@shaveandshape.com
  • Hours: Monday - Sunday: 10:00 AM - 11:00 PM

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